bob88 Privacy Policy

1Introduction & Scope

bob88 places the highest importance on your privacy. This Privacy Policy ("Policy") applies to all users of the bob88 platform's services — including the website, mobile browser version, and any related digital channels.

By reading this Policy, you will understand: what types of personal information we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties. By using the bob88 platform, you are considered to have accepted the terms of this Policy. If any part of the Policy is unclear to you, please contact us directly.

This Policy has been most recently reviewed and may be updated at any time — if changes are made, we will notify you through the platform.

2What Data We Collect

bob88 collects the following types of information:

2.1 Registration & Identity Information

• Full name and date of birth — for age verification
• Mobile number and email address
• Username and password (stored in encrypted form)
• Copy of national identity card or other identity documents (as part of the identity verification process)

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, or Upay number
• Deposit and withdrawal history
• Transaction date, amount, and status

2.3 Usage Information

• IP address, device type, operating system, and browser version
• Your session duration on the platform and pages visited
• Game history and betting details
• Records of your communications with customer support

2.4 Voluntarily Provided Information

Information you provide when contacting support via live chat or email is also kept in our records. This includes details of complaints, suggestions, or any requests you submit.

3Purpose of Data Use

bob88 uses the collected information for the following purposes:

• Account Management: To smoothly handle your registration, login, and account-related activities.
• Identity Verification: To ensure responsible gaming and prevent access by minors.
• Processing Financial Transactions: To securely complete deposits and withdrawals.
• Security & Fraud Prevention: To detect suspicious activity and protect the integrity of the platform.
• Customer Service: To provide effective support via 24/7 live chat and email.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Legal Compliance: To comply with applicable regulations and the directives of regulatory bodies.
• Communications: To keep you informed about important policy changes, security notices, or account updates.

bob88 never sells your information to third parties for marketing purposes.

4Cookies & Tracking Technology

The bob88 platform uses cookies and similar technologies to improve user experience and ensure security.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and prevent fraud. Disabling these cookies may disrupt the platform's core services.

4.2 Analytics Cookies

These cookies are used to analyze which pages are visited most, average session duration, and user navigation patterns. This information helps improve the quality of our services.

4.3 Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may interfere with normal login activity on your account.

5Data Sharing & Disclosure

bob88 does not sell or lease your personal information to third parties. However, information may be shared in the limited circumstances described below:

5.1 Service Provider Partners

The minimum necessary information is shared with trusted technology partners who handle operations such as payment processing (bKash, Nagad, Rocket, Upay), IT infrastructure maintenance, and fraud detection services. These partners are contractually bound to maintain the confidentiality of the data.

5.2 Legal Obligations

Information may be disclosed pursuant to a court order, a lawful request from an investigating authority, or as required by applicable law. In such cases, bob88 will endeavor to notify you in advance where possible.

5.3 Business Succession

In special business circumstances such as a company merger, acquisition, or asset transfer, information may be transferred to a new entity. In that case, the new entity will also be bound by this Policy.

6Data Retention & Security

6.1 Technical Security Measures

bob88 uses industry-standard security technology to keep your information safe:

• SSL Encryption: All data transfers between the platform and your device are protected by TLS/SSL encryption.
• Password Hashing: Your password is never stored in plain text — only a one-way cryptographic hash is kept.
• Server Security: Regular security reviews, firewalls, and intrusion detection systems remain active at all times.
• Access Controls: Only authorized personnel may access your information, and only when specifically required.

6.2 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed or deactivated, certain information may be kept for a defined period for legal compliance, dispute resolution, or anti-fraud purposes.

6.3 Your Responsibilities

To keep your account secure, use a strong password, do not share your login credentials with others, and notify our support team immediately if you notice any suspicious activity.

7Your Rights

You have the following rights regarding your own information. To exercise these rights, contact us at [email protected].

7.1 Right to Access

You may request to know what information bob88 holds about you at any time. After proper identity verification, we are obliged to provide you with a summary of your information.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. The support team will make the necessary changes after completing the required verification process.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to immediately delete all information.

7.4 Right to Object to Processing

If you wish to restrict or stop the use of your information for specific purposes, you may raise an objection. Please write to us by email, stating the specific reason for your objection.

7.5 Right to Lodge a Complaint

If you believe bob88 has not taken adequate measures to protect your information, please let us know directly first. If the matter is not resolved, you have the right to file a complaint with the relevant regulatory authority.

8Protection of Minors

bob88 is a responsible gaming platform. This service is intended only for individuals aged 21 or above. During registration, we request identity documents for age verification.

If you suspect that a minor has created an account without permission, please notify us immediately. We will suspend such an account without delay and securely delete the associated information.

bob88 does not knowingly collect any personal information from minors.

9Third-Party Links

If the bob88 platform contains links to external websites, those sites have their own privacy policies. bob88 is not responsible for the data protection practices of those external sites.

You are advised to carefully read the privacy policy of any third-party service before using it.

10Policy Changes

bob88 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will post a notice on the platform or inform you via your registered email.

Continued use of the platform after any changes will be considered acceptance of the revised Policy. We therefore recommend reviewing this page on a regular basis.

If you need a previous version of the Policy, please contact our support team — we will be happy to assist.

11Contact & Support

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

When sending a formal data protection request, please include "Privacy Request" in the subject line. We will endeavor to respond as promptly as possible.